Effective date: March 1, 2026
By accessing or using LobsterBooks (“the Service”), operated by LobsterBooks (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
LobsterBooks is an AI-powered bookkeeping platform for small businesses. The Service includes transaction categorization, invoice and bill management, receipt scanning, financial reporting, and related features accessible via our web dashboard and messaging integrations.
The Service is not a substitute for professional accounting or tax advice. You are responsible for the accuracy of your financial records and should consult a qualified professional for specific accounting, tax, or legal guidance.
You must be at least 18 years old and have the legal authority to enter into a binding agreement. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.
LobsterBooks offers a 14-day free trial. After the trial period, continued access requires a paid subscription. Subscription plans, pricing, and features are described on our pricing page and may change with prior notice.
Payments are processed by Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time through your account settings; cancellation takes effect at the end of the current billing period.
AI token usage exceeding your plan's monthly allocation is billed at the overage rate specified in your plan. Refunds are handled on a case-by-case basis.
You agree not to:
You retain ownership of all financial data, receipts, invoices, and other content you upload to the Service (“Your Data”). You grant us a limited license to process Your Data solely to provide and improve the Service.
You may export Your Data at any time through the export feature in your account settings. Upon account deletion, we will delete Your Data within 30 days, except as required by law.
For details on how we collect, use, and protect your information, please refer to our Privacy Policy.
The Service, including its design, software, logos, and content (excluding Your Data), is owned by LobsterBooks and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, branding, or proprietary technology.
The Service uses artificial intelligence to categorize transactions, extract data from receipts, and provide financial insights. AI-generated outputs are provided as suggestions and may contain errors. You are responsible for reviewing and approving all AI-generated categorizations and entries before they are finalized in your books.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOBSTERBOOKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You may terminate your account at any time through your account settings. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service with reasonable notice.
Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Disclaimers, Limitation of Liability, and Governing Law) will continue to apply.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the changes.
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Texas.
If you have questions about these Terms, contact us at legal@lobsterbooks.com.